Urgent AC and Heating Problems
Some heating and cooling problems can’t wait for the next business day. Here is exactly how to reach us, during and after office hours:
Office hours are Monday–Friday, 8:00 AM–5:00 PM. We offer 24-hour emergency service — call (682) 438-8127 any time; after-hours rates apply and emergency service is subject to technician availability.
What Counts as an Emergency
- No cooling when the indoor temperature is unsafe, for elderly residents, infants or people with medical needs
- No heat during freezing weather
- Electrical burning smell, or sparking at the unit
- Water leaking into ceilings or walls
Frequently Asked Questions
Do you offer emergency service after hours?
Yes. We offer 24-hour emergency service — call (682) 438-8127 any time; after-hours rates apply and emergency service is subject to technician availability. Our office hours are Monday–Friday, 8:00 AM–5:00 PM.
Is there an after-hours charge?
Yes, after-hours rates apply to emergency service outside office hours.
How quickly can someone arrive?
Arrival depends on the emergency, weather, and the day’s schedule. Call and we’ll tell you honestly what we can do.
Need HVAC Service?
Call Texas Heat & Air for service availability.